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Free Next Day Delivery
on orders over £100 before 2PM
Over 5000+ Products
in our stock range
Family Owned Business
established 10+ years
Discounts Available
on 100's of products
At Order Electrical, we are committed to providing a fast, reliable and cost-effective delivery service throughout the United Kingdom. We work with a network of trusted courier and pallet delivery partners to ensure your order arrives as quickly and safely as possible.
Please read the following information carefully before placing your order.
Orders are dispatched Monday to Friday (excluding Bank Holidays).
Orders for stocked items placed before our daily cut-off time will normally be dispatched on the same working day. Orders placed after the cut-off time, at weekends or on Bank Holidays will be processed on the next working day.
Whilst many mainland UK deliveries arrive on the next working day, delivery times are estimates only and are not guaranteed unless expressly agreed in writing.
Special order, manufacturer-direct and non-stock items may require additional lead times. Where possible, estimated delivery dates will be displayed on the product page or confirmed following your order.
| Order Value | Delivery Charge |
|---|---|
| Up to £99.99 + VAT | £6.95 + VAT |
| £100.00 + VAT and over | FREE |
Our standard delivery charges apply to mainland England, Wales and the majority of Scotland.
Certain locations incur additional courier charges due to their geographical location.
Standard delivery charges apply.
Typical postcode areas include:
AB31–38, AB44–56, FK17–21, G83, HS, IV, KA27–28, KW, PA20–49, PA60–78, PH17–26, PH30–44, PH49–50 and ZE.
Additional delivery charges may apply together with extended delivery times of approximately 1–3 working days.
Including:
Delivery charges and transit times vary according to destination.
Deliveries to Northern Ireland may incur additional courier charges. Certain oversized or specialist products may not be available for delivery due to carrier restrictions.
Where applicable, any additional delivery costs will be calculated during checkout or confirmed before dispatch.
Products exceeding approximately 1 metre in length, including conduit, trunking, cable tray, channel, cable management systems and similar items, require specialist transportation.
These products are excluded from our standard delivery charges and may incur an additional carriage charge regardless of order value.
Where applicable, this will be clearly indicated on the product page prior to purchase.
Large, heavy or fragile goods may be delivered via pallet network.
Please note:
Where possible, your order will be dispatched in one shipment.
However, to minimise delays, we reserve the right to dispatch available items separately. There will be no additional delivery charge for split deliveries arranged by Order Electrical.
We currently deliver to addresses within the United Kingdom only.
Certain products may be subject to delivery restrictions due to:
Where restrictions apply, these will normally be shown on the relevant product page.
If a delivery cannot be completed because:
additional delivery and storage charges may be payable before redelivery can be arranged.
Repeated failed delivery attempts may result in the order being returned to Order Electrical. Where legally permitted, any additional carriage, storage or handling costs incurred may be deducted from any applicable refund.
Customers should inspect all goods as soon as reasonably possible after delivery and, where practical, before signing for receipt.
Any shortages, damaged goods or incorrect items must be reported within 48 hours of delivery. Please retain all original packaging and provide photographs of any damage to assist with our investigation.
Failure to notify us within this period may affect our ability to make a claim with the carrier.
Whilst we endeavour to maintain accurate stock information, stock levels displayed on our website are subject to change.
If an item becomes unavailable after an order has been placed, we will contact you as soon as possible to offer:
Delivery times and dates are estimates only and are not guaranteed unless expressly agreed in writing.
Order Electrical accepts no liability for delays caused by:
Delays outside our reasonable control shall not constitute a breach of contract or give rise to any entitlement to compensation unless otherwise required by law.
Title to the goods shall remain with Order Electrical until payment has been received in full.
Risk in the goods passes to the customer upon successful delivery.
If you have any questions regarding delivery, please contact our Customer Services team before placing your order.
Email: sales@orderelectrical.co.uk
We will always do our best to assist with delivery enquiries, tracking requests and special delivery requirements.