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Free Next Day Delivery
on orders over £100 before 2PM
Over 5000+ Products
in our stock range
Family Owned Business
established 10+ years
Discounts Available
on 100's of products
Effective Date: 28 July 2026
Order Electrical is a trading division of Atkinson Electrical Wholesale Ltd ("Order Electrical", "we", "us", "our"). We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, create an account, place an order or otherwise interact with us.
This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
For the purposes of UK data protection legislation, the Data Controller is:
Atkinson Electrical Wholesale Ltd
Trading as Order Electrical
D11 & D16, Heritage Business Park
Gosport
Hampshire
PO12 4BG
Email: sales@orderelectrical.co.uk
ICO Registration Number: ZB891902
Depending upon how you use our website, we may collect:
Payments made through our website are processed securely by authorised third-party payment providers.
Order Electrical does not store your full debit or credit card details.
When you visit our website, we may automatically collect:
We collect personal information when you:
We use your personal information to:
Where you have provided your consent, we may also send information regarding:
You may unsubscribe from marketing communications at any time.
We process personal information under one or more of the following lawful bases:
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
Please notify us immediately if you believe your account has been accessed without your permission.
We recommend using a strong password and not sharing your login details with anyone.
To protect both our customers and our business, we may use your personal information to:
Where necessary, information may be shared with fraud prevention agencies or law enforcement authorities.
Where permitted by law, we may contact you regarding:
You can opt out at any time by:
We never sell your personal information to third parties for marketing purposes.
We only share personal information where necessary.
This may include:
All third parties are required to process your information securely and only for authorised purposes.
Payments are processed using secure third-party payment gateways.
Depending on the payment method selected, your information may be processed by providers such as:
These organisations have their own privacy policies governing how they process your personal information.
Order Electrical never has access to your complete payment card details.
We use analytics services to understand how visitors use our website.
This may include services such as:
Analytics information is used to:
Where required, analytics cookies are only used with your consent.
If you consent to advertising cookies, we may use technologies including:
These technologies help us:
You may withdraw consent at any time using our Cookie Preferences.
Where you choose to leave a review, we may publish:
Reviews may be collected directly or through independent review providers.
We reserve the right to remove reviews that are offensive, misleading or unlawful.
Our website uses cookies to:
Non-essential cookies are only placed on your device after your consent.
Further information is available in our Cookie Policy.
Your personal information is primarily processed within the United Kingdom.
Where information is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection legislation.
We retain personal information only for as long as necessary.
Typical retention periods include:
Data no longer required is securely deleted or anonymised.
We employ appropriate technical and organisational measures including:
Whilst every effort is made to protect personal information, no internet transmission can ever be guaranteed to be completely secure.
Under UK GDPR you have the right to:
Certain rights are subject to legal exemptions.
Requests for copies of your personal information should be sent to:
We will normally respond within one calendar month.
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and encourage you to read their privacy policies before submitting personal information.
Our website is intended for individuals aged 18 years and over.
We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time.
The latest version will always be published on this page together with the effective date.
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:
Order Electrical
A trading division of Atkinson Electrical Wholesale Ltd
D11 & D16, Heritage Business Park
Gosport
Hampshire
PO12 4BG
Email: sales@orderelectrical.co.uk
ICO Registration Number: ZB891902
If you are dissatisfied with how we have handled your personal information, please contact us first so we can investigate and attempt to resolve your concerns.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk